TERMS AND CONDITIONS
Please read my T&C’s carefully before purchasing by purchasing with Labels House LTD you’re agreeing to these terms and conditions.
All artwork is proofed before printing. Any spelling, grammar errors must be check by the customer too to make sure everything is correct. Any errors noticed after printing and arrival of goods will not be refunded/exchanged.
If you have ready artwork its also can be used for printing.
We accept artwork & logos in jpeg, png, pdf, and PSD format.
We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement, no warranty is given as to the accuracy and no responsibility will be accepted for error and any resulting loss
Please note that the color of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination or Varnish. Label House LTD will not accept liability or responsibility for any variations in color or any other defects or irregularities as a result of this.
Please check proofs thoroughly as once passed, all proofs are deemed correct and ready to go print and the responsibility passes to the customer. You will need to view all proofs at 100% to see the exact size of your product when printed. We will not commence print until we have received a copy of the final proof with a written confirmation to go to print, via email, fax, or post.
Custom Artwork/Layout Design
Design fees for print items for example business cards, flyers, price lists, etc only cover the cost of me designing those items for your print order. It does not entitle you to a digital copy of my work. If you would like a digital copy to be emailed to you then please contact me. Another fee will apply.
Estimated dispatch times are 2 working days. Some orders may be posted quicker.
Very effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.
If you chose to post you via Royal Mail 1st or 2nd Class recorded. May it take up to 15 days if you didn’t receive within that please feel free to get in touch.
Next-Day option it’s going by DHL All orders approved after 12:00 pm will dispatch the next day
Returns & Cancellations
We ensure all items that are posted to our customers are of the highest standard but if your order arrived damaged, please get in touch. If you received an order and it’s all printed as agreed but you don’t like it then in this situation, we won’t be able to provide a full refund.
We reserve the right to rectify defective work by reprinting and shall not be liable to refund.
If we offer to replace you must accept such an offer unless you can show clear cause for refusing to do so.
If you do opt to have work re-done by a third party without reference to us you automatically revoke your right to any remedy from us.